Venue
Site visit
How to speak the same language and get the best from your venue
Offer flexibility
Visit the venue as often as necessary
Establish personal relationships
Include venue in your PR
Adopt a conference slogan
Involve the chef
Ask staff to welcome your VIPS
Give hotel staff company brochures
Invite venue staff to visit your trade exhibition
Ask to attend staff briefing meeting and let them know about your meeting
Consider donating to the Christmas party
Pay deposits and invoices on time
Give prizes to be best staff members (voting by delegates??)
Offer hotel other pieces of business
Copy complimentary letters to venue
Send all conference material to the venue and let them know an agreed time
Give staff corporate gifts
Write letter of thanks
lastly communicate, communicate, communicate. These people are not mind readers
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